Google Play doesn’t get “online” buying.

October 15, 2012 Comments Off on Google Play doesn’t get “online” buying.

Now don’t expect a great review comparing all the details of the services, but… I’ve started noticing some oddities on Google Play that wouldn’t have occurred on iTunes.
First of all, to open an account, you need a wallet. In my wallet is my credit card and a bunch of vouchers that came with my Nexus7. It’s a UK credit card, with a verified UK address, and obviously I bought the Nexus here around the corner! Last week, during my holiday in Turkey, I couldn’t buy (I could update!) any apps as they were not available in the country I was in. Same thing for a book I wanted to buy. Despite my UK credit card, me physically being away from home was enough reason for Google to deny me the privilege of buying from their store.
Now that wouldn’t have happened with Apple. Whilst in Belgium for all those days when Karen was in hospital in Belgium, Apple never denied me buying something from their store. Unlike Apple, Google hasn’t taken into account that you could be travelling.

Now I’m back in the UK and thought I’d buy the book I wanted! So there we go… Google had given me a reasonable amount of credit on the Google Play store, so that I could buy a bunch of stuff. Today is the first day that I’d get over my intitial allowance, so my credit card should be used! But guess what, it’s part of my wallet and cannot be used. No reason given.
It’s the same card as the one I use with Apple, so maybe I should go back buying content with Apple. Seem reasonable enough, not?

And where on earth is the Google helpdesk?

Oh yeah… it’s not only Google Play that thinks you cannot travel, although situation isn’t exactly the same here…

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